Cancellation & Refund Policy

Order Cancellation

We understand that sometimes you may need to cancel an order. If you wish to cancel your order, please contact us as soon as possible after placing the order.

Cancellation requests can be made before the order is shipped.
Once an order has been shipped, it may not be possible to cancel it.
To request a cancellation, please contact our customer support team with your order number and registered contact details.

Refund Policy

We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

To be eligible for a refund or replacement:

The product must be unused and in its original condition.
The product should be returned with its original packaging, if applicable.
You may be required to provide photos or videos showing the issue with the product.
The order number or proof of purchase may be required.

Refund Process

Once your return or refund request is approved, we will process the refund through the applicable payment method. The time taken for the refund to appear in your account may vary depending on your bank or payment provider.

Non-Refundable Situations

Refunds may not be available for:

Products damaged due to misuse or improper handling.
Products that have been used, altered, or modified.
Normal wear and tear.
Products returned after the applicable return period.

Size & Exchange

If you have received the wrong size or need a different size, please contact us within 7 days of delivery. Exchange eligibility may depend on product availability and the condition of the belt.